We ship orders to Australian residential addresses only. No P.O. Boxes or international addresses. All orders are shipped through Australia Post’s Express Post service to ensure your order is received as quickly as possible.
Express Post will usually get most orders to major metro addresses within 1 business day. However, due to some unforeseen circumstances, usual delivery times can be affected. To get the very latest Express Post delivery time information, please visit https://auspost.com.au/service-updates/domestic-delivery-times
Express Post offers our customers a range of flat-rate postage options, all based on the order’s size and weight.
We have 4 flat-rate Express Post package options available
$12.30 – 220x170x70mm – 500grams max
$16.20 – 240x190x120mm – 1kg max
$19.95 – 390x280x140mm – 3kg max
$26.20 – 440x277x168mm – 5kg max
Now, while our products have an approximate size and a weight displayed on each product page, these are for a guide to assist you in knowing how large your order is getting, in case you are trying to keep it to a particular sized package option for shipping.
The actual shipping cost is completely automated, no calculation is required. After you have completed your order and you enter the Checkout to complete your transaction, the website will automatically calculate your order’s total size and weight and then quote you for the smallest, most appropriately sized Express Post option for your shipping to ensure you get the cheapest shipping rate possible.
For example, if your total order doesn’t exceed 220 x 170 x 70 and is under 500grams, then your order will be packaged into our smallest option and charged at our flat-rate of $12.30 If the order only just exceeds those dimensions, then your order will need to be packaged in our next sized option, which would be 240mm x 190mm x 120mm and your shipping charge would then be $16.20.
If your order total exceeds our largest Express Post option available, you will need to contact us and we will arrange an alternative packaging option for your order.
It’s important to note that all of our products can be sealed and frozen for up to three months quite safely and with absolutely no detrimental effect to the product’s integrity. So, going with a large order with the most expensive shipping price can end up being the more economical shipping option for you overall and ensure that you always have your favourite cookies just a few steps away, and not needing to be sitting by the window, desperately waiting for the Postman to save you from your cookie cravings!
Express Post delivery times do vary depending on your location and at times, unforeseen circumstances with the postal service itself can also affect delivery times. You can find the very latest up-to-date delivery information by following this link below.
https://auspost.com.au/service-updates/domestic-delivery-times
